Guest Reviews
★★★★★ 4.8 of 5 average
Great Room....elevators are absolutely horrible!
by Smiths Station AL
★★★★☆ 4 of 5
The condo will rented was amazing! The elevators were absolutely horrible. We had to climb 13 flights of stairs multiple times because the elevators would take literally anywhere between 10-45 minutes to get on. It took them forever to come to the floor and they were 90% of the time completely full and it was with no air conditioner. The place was very clean and beautiful view. It’s sad that they make it where you don’t want to stay in your wonderful place. The front desk acted like they didn’t have my reservation as well.
Submitted on Jul 15, 2024
Beautiful condo and beach
by Canton MI
★★★★★ 5 of 5
This condo is excellent, beautifully decorated, tons of room and everything you need for a comfortable stay. And I can’t say enough about the balcony and views of the beach. Complex is a little worn but everyone is friendly. We are already talking about making this an annual visit.
Response from Benchmark Management
Dear Brenda,
Thank you for your fantastic review of Tidewater 3101. We’re delighted to hear that you found the condo beautifully decorated, spacious, and well-equipped for a comfortable stay. The balcony and beach views are indeed special! We appreciate your feedback on the complex and are glad to know you found everyone friendly. We would be honored to be a part of a new family tradition!
Warm regards,
Benchmark Management
Submitted on Mar 9, 2024
We loved this place!
by Youngsville
★★★★★ 5 of 5
My wife and here were here for work with the air force and fell in love with this place. I would definitely stay here again and would recommend to anyone!
Response from Benchmark Management
Thanks for staying with us at this property. We are so delighted to hear that you were enthralled by the property as we do our very best to maintain them. We are also happy to hear that you are already considering to stay with us again. We do hope we can welcome you soon. Thanks again for choosing to stay with us.
Regards
Benchmark Management
Submitted on Feb 19, 2024
Emerald Coast Cruise
by Long Beach MS
★★★★★ 5 of 5
very good location very nice property
Response from Benchmark Management
Daniel,
Thank you for taking the time to leave us a review. We are so happy to hear that this unit and the location of this unit worked at well for you and your family. it was a pleasure to host you and we look forward to hosting you again soon.
Submitted on Nov 14, 2023
403 Tidwater
by Rockmart NA
★★★★★ 5 of 5
Very clean! Great View! The mattress needs replacing in bedroom. Very uncomfortable. Would stay again if mattress was replaced. Would also suggest doing away with massive bedroom furniture. It would give more room to move in room and place suitcases.
Response from Benchmark Management
Hi there, thanks for staying with us at Tidewater and for providing this review, we truly appreciate your feedback. We thank you for your positive cleaning remarks as we do our very best to maintain these properties. We are also happy to hear that you loved the view!
We also thank you for your suggestions regarding the bedding and furniture. We are so sorry that it was uncomfortable for you, but please note that finding the perfect mattress and furniture for a vacation rental can be tough because everyone has different preferences. Please know that guest satisfaction means a lot to us, and your feedback will help us improve the quality of service provided to all our valued guests. We are committed to delivering the exceptional stay we know we can. We hope to see you again soon!
Regards,
Benchmark Management
Submitted on Oct 1, 2023